Exceptional and friendly environment. The team was very helpful and our sales rep Manny had a positive attitude throughout the whole sales process. I would recommend this location to friends and family.
I could not be more pleased with the staff in the service department. They did a great job taking care of my 2008 Ram pick up for the past 5 years with not only good work on time but also with loaner cars when I needed it. The service writers are fast friendly and very helpful. The mechanics do a great job with repairs and are very knowledgeable. It means a lot to me to have trust in a service department and Gurnee Dodge has my full trust. When it came time to trade the old truck in with 280,000 miles I went in to get a new Ram and found the sales and finance departments to be very easy to deal with. They were friendly and answered all my questions and educated me on the technological advancements in the new truck. They set me up with a great deal and I left in a new truck that I could not be more happier with.The 2018 Ram Laramie 2500 Turbo Diesel is a awesome truck that not only will work hard but is incredibly comfortable, handles very well and has impressive power. Coming from a 5.7 Hemi I did not expect this 6.7 Cummins to accelerate like it does or get the fuel economy it does! Great job Ram Trucks, Gurnee Dodge Sales and Finance and most of all the Service Department. I probably would not have bought a truck here if it were not for the experience I have had with the service department over the years. Thank You Brian Goscinski
I was looking into a Chrysler Pacifica's for a couple of months now and I wasn't able to find one that had everything I needed. So I called in to Gurnee Dodge and spoke to Alondra and she was able to help me find the perfect one. I definitely recommend this place if you're looking to get things done quick! They won't waste your time and get you to where you want to be.
Wonderful experience here. Big shout out to Alondra Herrera for taking her time and showing compassion to my car needs. I will definitely be back to purchase soon!
Alondra was very helpful. She broke down several options and I was able to find the vehicle that suited me best .
I called in for a Ram 1500 because of their price and Alondra was great at breaking down all the dealer discounts and rebates that they have for this vehicle. She recommended me to come in to see what I qualified for and assured me they wouldn't waste my time. She was right!
I was very pleased with the staff in sales. I spoke to Alondra about trading in my 2015 Nissan and she was able to give me a rough estimate of it before I made the trip. When I got there, I worked with another salesman and they were able to offer me more than she had quoted me! Most dealerships won't give you an estimate without having your vehicle there and she took the time to help me .
Stephany Lopez helped me out a lot. She had great communication skills. Amazing presence, always smiling and was confident when she was speaking to me, which made me feel calm and I knew I was in the right hands with someone with great experience.